ALBA TERMS AND CONDITITIONS
for parts and accessories

Team Alba regrets any typographical errors that may occur in price or description. We reserve the right to correct errors at the time of purchase. Occassionaly, the shipping carrier may impose additional fuel, special handling or remote destination charges that are not calculated by our web site. If there is a variance in the total shipping amount, you will be notified prior to shipping.

RETURNS:

1. We do business on a very simple idea. If you’re not 100% satisfied with our products, price, or service, we’ll give your money back. Just return any new or unused part to us within 30 days from the date it was shipped to you, and we’ll refund the full purchase price. (Except for shipping charges which are not refundable).
   
   
2. No refunds will be given on special orders-be sure what you order is what you want.
   
   
3. If you should need to return an order:
   • Call our customer service for a return authorization number.
   • Print and complete the merchandise returns form. (PDF)
   • Be sure to include the complete form with your return.
   • Be sure that you have included the return authorization on the form.
   • Whenever possible, please return part in original box with the invoice number clearly marked on the outside.
   • All returns must be sent prepaid - no collect shipments will be accepted. If we shipped you the wrong part we will reimburse you for the shipping costs. It’s a good idea to insure the returned part(s) for full value to protect yourself against loss.
   • We strongly suggest you ship the return by United Parcel Ground Service (UPS) or U.S. Mail. All truck freight returns and foreign returns must be authorized in advance. Please contact us before shipping. No bus shipments accepted.
   • No air freight returns will be accepted without prior authorization.
   
   UPS Damages: If under $100 please contact Alba Customer Service, if damages are over $100 please call UPS at 800.PICK.UPS (800.742.5877) and request a damage inspection.
   
4. All refunds will require up to 10 days to process.
   
   
5. Note: Any part which, in our opinion, shows evidence of being used, installed contrary to manufacturer’s instructions and/or subjected to improper handling, packaging or shipping by the customer will not be eligible for exchange, refund or warranty consideration. We reserve the right to charge a restocking fee or refuse any exceptions.
   
   
6. About Product Warranties:
   • Most parts are warranted by the manufacturer, for a specified period of time from the date of purchase unless otherwise specified. Parts used for racing or competition are warranted against manufacturers’ defects only. Many have no warranty at all. They are not warranted for wear or breakage under any other circumstance. Generally, there is no warranty on electrical parts. If you have any questions about warranties, please contact our Customer Service Department.
   
   
7. Liability Clause:
   Alba Action Sports liability for losses or damages, arising out of any cause whatsoever, is limited to full refund of the purchase price, or at our option, repair or replacement of part(s). Alba Action Sports shall not be liable for any consequential or incidental damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.